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Stay Safe in the AI Era

The rise of AI has brought incredible advancements, but it’s also opened doors for scammers. Here’s how to stay vigilant and protect yourself: 

Guarding your information 

  • Social media savvy: Be mindful of what you share online. Scammers can use personal details to create deepfakes or craft targeted social engineering scams. Review your privacy settings and limit who can access your information. 
  • Voice fingerprint: Scammers might use AI to mimic voices of loved ones. Don’t send money or reveal sensitive information based solely on a phone call, even if the voice sounds familiar. Establish a code word or security question beforehand with trusted contacts. 

Scrutinizing unsolicited contact 

  • Red flag frenzy: Be wary of unsolicited calls, texts, or emails, especially those creating a sense of urgency. Scammers often use AI to personalize messages and make them seem legitimate. Don’t click on suspicious links or attachments. 
  • Double-check: If someone claiming to be from your bank, credit card company, or utility provider contacts you, don’t provide personal information. Hang up and call the official customer service number using a phone number you know is correct. 

Suspicious software 

  • App alert: Download apps only from trusted sources like official app stores. Be cautious of free apps promising unrealistic returns or access to exclusive information. Research the developer before installing. 
  • Phony phishing: AI can make phishing emails appear more convincing. Look for typos, grammatical errors, and inconsistencies in sender addresses. Never enter personal information on suspicious websites. 


  • Pause before you pay: Never send money or gift cards based on pressure tactics. If an offer sounds too good to be true, it probably is. Take a step back and verify the information independently. 
  • Security software: Keep your devices up to date with antivirus and anti-malware software to protect yourself from malicious programs. 

By adopting a cautious approach and staying informed about AI scams, you can navigate the digital world with confidence. 

If you receive a questionable text message or email claiming to be from Alpine Bank, please send a copy to [email protected]. If you suspect fraudulent activity on your account, Alpine Bank customer service and internet banking support representatives are available to take your call Monday through Friday, 7:30 a.m. to 6 p.m. MT, and on Saturdays from 8:15 a.m. to 12:45 p.m. MT, at 800-551-6098. 

About This Author


Ross Bentzler

Ross Bentzler is Executive VP and Information Security Officer for Alpine Bank. Ross has worked in the information technology field for two decades, focusing on information security for 13 years.

More about Ross Bentzler

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